President Mohamed Muizzu unveiled the ‘Rayyithunge Adu’ portal on Friday as part of his government’s efforts to further enhance citizen engagement. The platform, inaugurated during the ‘Ahaa’ public forum at Sultan Park, enables citizens to voice their concerns and share feedback directly with the President’s Office.

The ‘Rayyithunge Adu’ portal is a testament to President Muizzu’s policy of fostering open dialogue and working in close collaboration with the citizenry, the President’s Office said in a statement, adding that it was a commitment he underscored during his Presidential Address on 5 February.

In his maiden address to parliament, the president reiterated the importance of serving close to the people and pledged to establish a government that is transparent, accountable, and devoid of ambiguity. He urged citizens to actively utilise the portal and assured the administration would strive to achieve its objectives.

The requirement for citizens to use their Efaas credentials, typically employed for E-government services, to log into the complaints portal has sparked controversy due to the absence of an option to anonymously submit complaints to the president.

This stands in contrast to such portals established by previous presidents, Abdulla Yameen Abdul Gayoom and Ibrahim Mohamed Solih, which ensured the anonymity of individuals submitting complaints. The administrations of Yameen and Solih encouraged the submission of complaints and whistleblowing by guaranteeing the sender’s anonymity.

When queried by local media regarding the use of Efaas to access the complaints portal, Ibrahim Khaleel, the Minister at the President’s Office for Strategic Communications, stated that the President’s Office sought to ensure that a “genuine” individual lodged the complaints and that the complaint itself was “genuine.”

The ‘Rayyithunge Adu’ portal can be accessed at