The Maldives Customs Service has taken a step towards technological advancement by incorporating Artificial Intelligence (AI) in its operations. Ibrahim Shareef Mohamed, Managing Director of the Maldives Airports Company Limited (MACL), officially launched the AI-assisted Tariff Search Module for the service. 

This innovative move, announced during a ceremony on International Customs Day, signals a shift towards a more streamlined and efficient customs process.

The AI integration is set to revolutionise the Maldives Customs Service’s approach to valuation, declaration processing, audits, and statistics. One of the key benefits of this technology will be the categorisation of import and export goods. 

This advancement is expected to significantly reduce the time currently required for declaring goods and completing related documentation.

Economic Minister Mohamed Saeed, speaking at the ceremony, highlighted the positive impact this technological enhancement would have on the Maldives’ economy. He emphasised how adapting the Customs’ services to the evolving global supply chain would benefit businesses.

Additionally, the ceremony marked the launch of the Authorized Economic Operator (AEO) service. The AEO, an initiative of the World Customs Organization (WCO), is designed to offer special services to parties engaged in the import and export of goods. It recognises entities that have consistently maintained a clean transaction record with national customs administrations.